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ServiceNow Online Training

ServiceNow Training – ServiceNow progress, supports and implements a suite of on-demand IT service management features offered via the Internet as software as a service (SaaS). These features are licensed on a simple and economical subscription basis. The latest release of ServiceNow is Fuji.
ServiceNow discriminate itself with others by presenting software as an automatic upgrades, service, flexible subscription models and mobile interface.

Course Objectives ::
Explain Service-Now.com key features and benefits. Perform core configuration tasks. Manage data with table, the configuration management database (CMDB), import sets and update sets.
  • Understand core Service-Now.com applications and modules.
  • List the high-level setup steps for the mandatory dependencies.
  • Understand the high-level process involved in implementing Service-Now.com ITSM platform (post-mandatory-dependency-implementation)
  • Work with the User Interface (UI) policies, data policies, UI actions, business rules and client scripts
  • Add users group and roles
  • Describe how the out-of-box Self-Service Application pages display.
  • Configure baseline dashboard, Configure alters and notification
  • Describe options for configuring Self-Service Application Initial Landing Pages.
  • Explain how to verify the initial implementation.
  • Configure workflow activities and approvals
  • Describe which major ITIL ServiceNow/ITSM ServiceNow features are supported by Service-Now.com, including multi-currency price list support.
  • Create a basic request, move to change and problem, and create a knowledge-base entry.
  • Explain the source of ticket types used in Service-Now.com.
  • Create and maintain SLAs.
  • Create and maintain Service Catalog.
  • Describe the main features and functionality of Service-Now.com Applications
  • Advanced Concepts of ServiceNow Fuji.
Contact Details ::


For Free Demo Please Contact:
USA:  +1 972-370-3060  INDIA:  +91 905 294 3398 
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Email:  info@tekslate.com 
Website URL  Tekslate

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